For SaaS Founders

Stop guessing why subscribers cancel.

ChurnSurvey detects cancellations via webhooks and instantly sends targeted exit surveys — so you get real answers, not silence.

Start for $12/mo

No setup fees. Cancel anytime.

Instant Webhooks

Catches cancellations from Stripe, Paddle & Lemon Squeezy in real time.

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Custom Surveys

Build targeted questions to uncover the real reasons behind churn.

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Churn Analytics

Dashboard that surfaces patterns so you can act fast.

Simple Pricing

Founder Plan

$12

per month

  • Unlimited webhook integrations
  • Custom survey builder
  • Email delivery included
  • Churn analytics dashboard
  • Up to 1,000 surveys/mo
Get Started

FAQ

Which payment providers are supported?

ChurnSurvey works with Stripe, Paddle, and Lemon Squeezy out of the box via their webhook events.

How are surveys delivered to churned users?

Surveys are sent automatically by email the moment a cancellation webhook is received — no manual work needed.

Can I customize the survey questions?

Yes. The survey builder lets you create, reorder, and brand questions to match your product and audience.